MORTGAGE & OTHERS

MORTGAGE | DATA ENTRY & CONVERSION | TELE MARKETING

The Bovem BPO is an innovative, young and dynamic team capable of delivering both voice and data services to BPO and Call Center Industry client both at local and international level. The Bovem BPO was established with sole purpose of serving the ITES industry clients with superior quality and cost effective .

We are geographically located in the southern part of India (Bangalore, Karnataka - India). A well suited and established Information Technology Enabled Services location, the city is otherwise known as the “Silicon Valley” of India.

MISSION & OBJECTIVE:

The Bovem BPO was founded with the vision of “Producing innovative and affordable IT Enabled solutions to empower our clients with the opportunities to grow with reduced cost and increased productivity and quality”.

To apprehend this vision, we will continually communicate with, and learn from our Customers, in order to improve our products and services. Innovate and customize our solutions to ensure our customers always have the best quality services at any given time.

We provide innovative, cost effective and value added Call Center and BPO solutions to our clients. Our solutions are customized to reduce cost, increase productivity and quality. With a Can-Do and Will-Do Attitude of taking initiatives, strong leadership, and creativity in process orientation makes us an ideal and a right choice of a Call Centre & BPO firm.

CALL CENTER: We are currently serving the local clients from Telecom Industry; however our services are easily expandable to serve International clients as well. We are capable in several Call Centre Services.

BPO SERVICES: as an organization we are proficient in comprehensive range of US & Canadian Mortgage Services, Data Entry & Data Conversion Services, and Insurance Form Filling & Processing Services & More.

The Bovem BPO international standard information management processes and highly qualified professionals deliver effective solutions. A combination of our global delivery model, mortgage domain expertise, US market knowledge and customer focus provides the clients with superior service and reduction in staffing.

Our Approach (Process Flow):
  1. 1.  Subject information will be obtained from tax records.
  2. 2.  Read the client instructions in the order.
  3. 3.  Check if the subject is listed in the market for sale.
  4. 4.  Search for similar comps sold and active in the subject neighbourhood.
  5. 5.  Place in comments for subject and comps in the BPO.
  6. 6.  Upload the subject and comparable photos.
  7. 7.  Quality checks the order before sending it to you.
The Bovem Services
Inbound Call Center :
  1. 1.  Answering
  2. 2.  Customer
  3. 3.  Inbound sales & order taking
Outbound Call Center :
  1. 1.  Telemarketing
  2. 2.  Appointment Setting
  3. 3.  Lead Generation & Market Search Survey
US & Canada Mortgage Service:
  1. 1.  Mortgage BPO Entry
  2. 2.  Mortgage BPO Entry & Research
Data Entry & Conversion :
  1. 1.  Survey, Image Data Entry
  2. 2.  Pdf, XML, EXCEL & MS Access Data Entry
  3. 3.  Data Processing
  4. 4.  Data Conversion
  5. 5.  Web Research
  6. 6.  Scanning & Indexing
  7. 7.  Handwritten Data Entry
  8. 8.  Online & Offline Data Entry
Form Filling:
  1. 1.  Insurance Policy Data Entry & Processing
  2. 2.  Insurance Claim Data Entry & Processing
Partial Clientele:
  1. Equator
  2. Protek
  3. Service Link
  4. RR Review
  5. LPS (Lender Processing ) etc.